Why was my account restricted?

Accounts can be restricted for a few reasons — most commonly a billing issue (a failed payment or an unpaid invoice) or activity that tripped our automated protections.

If you believe this is a mistake, contact us at support@baseten.co from the email on the account. Include your workspace name. We review every case individually.

If the cause is billing, settling the outstanding invoice from your billing dashboard restores access — see the Billing collection.